While we stand behind our products 100%, we know life happens!

Our return policy is 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange with the exception of one of our products under warranty. We only exchange items if they are defective or damaged. You will be responsible for shipping cost to return the product.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Items eligible for direct return must have been purchased through our website. If you purchased from one of our retail partners, you must work directly with them for returns or exchanges.

Products not eligible for refund, return or exchange:  sale items and customized items with names or artwork

To complete your return, we require a receipt or proof of purchase.

Please contact us through the website or email us at sales@cravenerd.com. Please reference your order number and a detailed description of the issue. We will provide instructions on how to proceed.